Banfields Aged Care | Compassionate Care in Phillip Island

You’ll feel at home—surrounded by people who care

Nestled in the heart of Cowes, Banfields offers a homely environment where you are supported by a compassionate, experienced team dedicated to your wellbeing.

Our beautiful gardens and homely spaces provide the perfect backdrop for daily life, whether you are enjoying a peaceful moment or spending time with loved ones.

More than just a place to live – Banfields is a community. With shared lounges, a welcoming café, and daily activities, you’ll find genuine connections with residents and staff. We value community involvement and love welcoming new residents and families from near and far, embracing you in true island fashion.

Whether you’re looking for support with daily care or specialised dementia services, Banfields is a place where you’ll feel at home – surrounded by people who care.

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Comfort and belonging

Community involvement is at the heart of Banfields, where new residents and visiting families alike are warmly welcomed in true island fashion. No matter your needs—from respite and permanent care to specialised dementia support—you will feel at home, surrounded by people who genuinely care.

Comprehensive person-centred care

Our registered nurses are committed to providing you with premium, personalised care, tailored to your individual needs based on an understanding of your personal care requirements.

Island life

Cowes Jetty and the beach are only a few minutes away providing an ideal spot to watch the island ferry arrive, sip a cup of coffee at a local café, or simply soak up the sun's rays as you watch the locals and tourists stroll on The Esplanade.

Feel supported at every stage of life

General Care

Respite Care

Memory Support

Ageing in Place

Palliative Care

General Care

Experience high-quality care in a welcoming and home-like environment. Residents enjoy personalised care plans, fully furnished accommodations, and a vibrant calendar of social activities. With 24/7 care from qualified and trained staff, we’ll ensure you feel safe, respected, and valued

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Respite Care

Respite care gives you a well-deserved break while ensuring your loved one continues to receive high-quality care. Whether for a few days or weeks, you can have peace of mind knowing they’re in expert hands. We’re here to support you and make their stay comfortable and secure.

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Memory Support

Memory Support (Dementia Care)

Our Memory Support Units offer a safe environment designed for your loved one’s comfort and wellbeing. With secure outdoor spaces, enhanced safety protocols, and compassionate, dementia-trained staff, we provide exceptional dignified care, whether your loved one is in the early stages of dementia or needs advanced support.

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Ageing in Place

Ageing in Place

Ageing in place allows you to live comfortably and securely in a familiar environment, receiving the care and support you need as you grow older. Our residential aged care homes are designed to help you maintain independence while ensuring your health, wellbeing, and comfort are always a top priority.

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Palliative Care

Palliative Care

We understand that every individual’s journey is unique. Together, we’ll create a care plan that honours your values, respects your emotional, spiritual, and cultural needs, and provides comfort and dignity for the journey ahead.

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Designed with a Tuscan influence

Inspired by Tuscan design, we’ve created sun-filled courtyards just for you. Calming water features and pergolas draped in beautiful wisteria offer the perfect balance of winter sun and summer shade. Numerous quiet sitting areas provide peaceful spots for reflection, reading, or enjoying time with family and friends.

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Nourishing meals, made with care

Our talented chefs prepare a wide variety of delicious and nourishing meals and snacks designed to delight your senses and meet your preferences and nutritional requirements. You’ll find a mix of traditional and modern dishes, along with fresh fruit and beverages, across all mealtimes.

We believe that dining should do more than nourish the body—it should uplift your spirit and create a sense of belonging. That’s why we review and adapt our menu throughout the year, incorporating seasonal ingredients and listening to your feedback to make sure every meal feels just right for you.

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Live well at Banfields

Life in aged care should be fulfilling, engaging, and full of connection. That’s why our vibrant lifestyle program offers a variety of activities designed to bring joy and purpose to your days. From art and music to gardening and gentle exercise, there’s always something to keep you active, engaged, and connected with others.

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Words from our residents and families

When I look around, I only see happy residents. The staff bring a lot of humour into our lives. I know I wouldn’t be coping if I'd not made the move to come into Banfields.

Resident - Lois O.
Banfields

I came in for two weeks respite with a friend, we had such a great time I decided to move in. I’m still happy I made that decision.

Resident - Margaret S.
Banfields

My husband has more care needs than I do. The lifestyle girls are always attentive to his needs. They show empathy and love even at the most trying times and always with a smile on their face. They make Terry laugh every day. I couldn’t ask for more.

Resident - Lois W.
Banfields

Exceptional care guided by family values and experience

With decades of expertise, our family-run facilities set the standard in luxury aged care. We provide tailored, compassionate care in elegant surroundings, ensuring every resident feels valued, respected, and at home.

What sets us apart Learn about us

Generations of Expertise

With over 60 years of experience across two generations, AACG has been at the forefront of Australian aged care innovation, earning its respected reputation in the sector by continually delivering exceptional service and high-quality care.

Luxurious Living Environments

Experience thoughtfully designed spaces that feel like home, with luxurious amenities and inviting communal areas that enhance your daily life, creating a strong sense of comfort, connection, and community.

Compassionate Care

You deserve care that’s as unique as you are. That’s why we focus on your comfort and safety, always treating you with respect and dignity. With compassionate care, we’re here to ensure you feel valued, understood, and truly at ease.

Community and Wellbeing

You’ll be part of a vibrant, supportive community where your mental, physical, and emotional wellbeing come first. Through engaging activities, social events, and personalised programs, we’re here to help you thrive in every way.

Navigating your next steps

Transitioning to residential aged care can be daunting, but we're here to help you choose the right accommodation that fits your needs and budget. Our 5-step guide simplifies the process, ensuring you have the support you need at every turn.